Last Updated: May 15, 2025

Introduction

MySignedDocuments ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you use our MySignedDocuments Digital Document Signing platform (the "Service") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We collect several types of information from and about users of our Service, including:

  • Personal Information: This includes contact information such as name, email address, telephone number, and company name that you provide when registering for our Service or communicating with us.
  • Account Information: Information that is created when you use our Service, including login credentials, user preferences, and settings.
  • Document Information: Information contained in the documents you upload, share, or sign using our Service.
  • Transaction Information: Details about payments to and from you and other details of products or services you have purchased from us.
  • Usage Information: Information about how you use our Service, including IP addresses, browser type, pages visited, and time spent on the Service.

We collect this information directly from you when you provide it to us, automatically as you navigate through the Service, and from third parties, for example, our business partners.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To provide, maintain, and improve our Service, including registering you as a new customer and facilitating document signing processes.
  • To process and complete transactions, and send you related information, including confirmations and invoices.
  • To send administrative information, such as updates to our terms, conditions, and policies.
  • To provide customer support and respond to your inquiries.
  • To personalize your experience and deliver content relevant to your interests.
  • To secure our Service and protect against fraudulent, unauthorized, or illegal activity.
  • For any other purpose with your consent or as permitted by law.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates for the purposes described in this policy.
  • To contractors, service providers, and other third parties we use to support our business.
  • To fulfill the purpose for which you provide it, such as to process documents for signing.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of MySignedDocuments, our customers, or others.

Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls, and any payment transactions will be encrypted.

The safety and security of your information also depends on you. You are responsible for keeping your account password confidential. We urge you not to share your password with anyone.

Your Rights and Choices

You have several choices regarding your personal information:

  • Access and Update: You can review and change your personal information by logging into the Service and visiting your account profile page.
  • Cookie Settings: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
  • Marketing Communications: You can opt out of receiving marketing emails from us by clicking on the unsubscribe link in our emails.
  • Data Subject Rights: Depending on your location, you may have additional rights under applicable data protection laws, including the right to request access to, correct, delete, or restrict processing of your personal information.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our Service home page or directly by email. The date the Privacy Policy was last revised is identified at the top of the page.

You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Service and this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Address: 1623 Central Av, Cheyenne, WY 82001, United States

Phone: +1 (608) 453-8912

Email: privacy@mysigneddocuments.com